ABOUT COUNTERFEIT PRODUCTS
Recently, a number of counterfeit products of our products have appeared on the web and in other places in Japan, causing great inconvenience and concern to our dealers and users. Some of these counterfeit products are inferior in quality and can be very dangerous as they can cause the steering wheel to rattle while driving or, in the worst case, even come off.
In addition, as stated below, our RAPFIX series products use our patented technology, which is unique to our company and has been subjected to various industrial tests to ensure the quality and safety of our products. Counterfeit products are a serious violation of this technology and will not be tolerated.
Accidental use of counterfeit products may result in a serious accident. For the safety of our customers, please take extra care to ensure their own safety.
SPARCO and MOMO have confirmed through the Japanese distributors of the above counterfeit products that they are not sold by SPARCO or MOMO. These are inferior products that are using the trademark without our permission. Please be aware that there are many other counterfeit products that have been found in the market.
Please be aware that some of the products have been found to imitate not only the design and function of the product, but also the Works Bell logo and the name of the product, and you may not be able to identify the product as a counterfeit at a glance. If you suspect that the product is a counterfeit, please send us a picture of the seller’s name, store name, address, and contact information so that we can investigate.
The sale of these products in Japan is a violation of our rights.
We may take legal action such as claiming compensation for damages.
If you have any questions about this matter, please contact us.
WB Customer Center
Business hours: 10:00 – 18:00 (except for Saturdays, Sundays and holidays)